The Art of Responding to Google Reviews: How to Respond to Positive and Negative Feedback
Online reviews, especially on Google, are crucial for your small business’s reputation and can significantly influence potential customers’ decisions. Whether a review is positive or negative, responding thoughtfully can help you build stronger relationships with your customers and demonstrate that you value their opinions. In fact, a recent study highlights that review requests should be […]
The 5 Biggest Myths About Online Reputation Management: Debunked!
Small business owners often wonder if online reputation management (ORM) is worth the time and effort. After all, it seems like a lot of work to try to control what people say about your business on the internet. But ORM is not only worth the time and effort, it’s essential for any business that wants […]
Case Study: Yelp Helps Pest Management Business Grow – 25 New Leads in One Month
If you’re a business owner, your online reputation is important. Reviews can drive more business and traffic to your business. That’s why a pest management business turned to our Online Reputation Management software solution for help. In the month of August, the business received 25 more leads just from looking at their reviews on Yelp. […]
